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May 1999-August 2006: Computer Support & Web Manager

Westminster College IT Department: Salt Lake City, UT

Promoted to position in May of 1999.

Reported to Director of Information Technology.

Managed 4 full-time technical staff which in turn supervise 12 part-time staff.

Webmaster for award-winning website www.westminstercollege.edu; responsible for site information architecture, web project management, in-house content management system, traffic analysis/reporting, and application development.

Oversaw campus technology support for faculty, staff, students, and alumni in a mixed MS Windows/Novell Netware/Linux environment.

Responsible for building, testing, documenting, and supporting campus computer images.

Oversaw Faculty Technology Center's efforts for: enhancing instruction and improving learning outcomes; administering online learning management systems (WebCT, Angel, Captive, Breeze); and supporting strategic initiatives such as hybrid courses and online course evaluations.

Administered campus-wide online surveys and online course evaluation systems.

Provided ad-hoc individual assistance and training.

Developed and delivered regular technology workshops for core staff skills.

Project manager on specialty projects such as library's Information Commons ($200,000 project budget).

Departmental lead for the majority of verbal and written communication.

Created and maintained departmental security, business continuity, and disaster recovery planning documentation for yearly audits.

 
 
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